Terms And Conditions
By purchasing from DS Arms either online or over the phone, you affirm that you:
- Are at least 21 years of age.
- This ammunition is legal for you to own/ possess in your state or municipality.
- Have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one year.
- Have never been adjudicated as mentally defective or been committed to a mental institution.
- Have never been a fugitive from justice, an unlawful user of any controlled substance.
- Have never been dishonorably discharged from the Armed Forces.
- Are a U.S. citizen and have never renounced his or her US citizenship.
- Have never been convicted of a misdemeanor crime of domestic violence.
- Are not currently subject to a court order that restrains you from harassing, stalking, or threatening an intimate partner or child.
You can pay for your order by credit or debit card, check and money order; all checks will be held for 10 business days before merchandise will be shipped. We currently accept payment from all major credit card companies. Payment information is taken at the time your order is placed but you will not be charged until your order is processed for shipping. Payment is received in US Dollars only.Delivery
It is our goal to ship all orders within 2-3 business days after the order is placed. However, due to seasonal demand and/or market fluctuation, shipping times may vary. Items will be delivered via the delivery method chosen at the time of purchase. If for some reason an item is not available, we will contact you directly as soon as possible to make arrangements for future delivery or provide you the option to receive a refund or credit on the item.
If your order contains a lower receiver, there may be an extended period of time needed to process your order as we acquire or update your selected FFL. Your delivery time frame may change depending on how long this process takes. To speed up this process, you may have your FFL submit their paperwork via email to firstname.lastname@example.org or fax 847-277-7259.International Shipping and Orders
Many items that DS Arms offers can NOT be shipped out of the country. DS Arms does not accept international orders placed via our web store, if you place an order online with either an international billing or shipping address it will be cancelled. For questions regarding international orders please contact email@example.com
International Traffic in Arms Regulations (ITAR) / Export Regulations
Many items offered on www.dsarms.com fall under the jurisdiction of the International Traffic in Arms Regulations (ITAR), and are subject to the export control laws of the U.S. Government. Export or retransfer of any of these products by any means to any foreign end user, or for any other end use, whether in the U.S. or abroad, without the written approval of the U.S. Department of State, is prohibited.
The sale, transfer, transportation, or shipment outside of the U.S. of any product prohibited or restricted for export without complying with U.S. export control laws and regulations, including proper export licensing, documentation or authorization, is strictly prohibited and may result in civil penalties and/or constitute a federal crime. DS Arms Inc. will not engage in any transaction that requires the illegal export of any products and will not assist directly or indirectly with the illegal export or re-export of any products.
Refund amounts for all returns for merchandise and firearms will be determined by DS Arms after a final evaluation of the returned goods.
DS Arms reserves the right to determine what IS and what is NOT warranty work. If a firearm is sent in for warranty inspection and it is found that the issues are not due to material or manufacture defect a customer service representative will contact you to go over options.
All FIREARMS and PARTS being shipped to DS Arms for either gunsmith work or warranty inspection MUST have a Return Merchandise Authorization (RMA) number, established by calling us at (847) 277-7258, before sending the merchandise back.
If you are looking to send a firearm in for warranty inspection you must first contact our customer service department at 847-277-7258. At that time our customer service department MAY provide you with a return UPS shipping label for the firearm in order for it to come back for warranty inspection. If you do NOT contact DS Arms and receive a RMA number and send a firearm to us DS Arms will NOT refund any return shipping fees incurred by the shipper.
All items returned must be in new, unused condition including all packaging contents. A 10% restocking fee applies to orders being returned to the original payment method. Original shipping charges are non-refundable and returnee is responsible for return shipping. We do not accept returns on used, blemished (purchased as blem), or custom engraved/laser etched items. Attempted returns on non-refundable items will be sent back at the shipper's expense.
Contact & Return Address
DS Arms Inc
27996 W Industrial Ave, Unit 3
Lake Barrington, IL 60010
If you have any other questions or concerns, please contact us at firstname.lastname@example.org