Always follow the Four Basic Firearm Safety Rules
1) Handle all firearms as if they were loaded! Never forget that a gun has the potential to produce serious injury or death in a single instant of carelessness. Make safe gun handling a habit to be followed at all times. After you determine that a gun is unloaded, continue to handle it as though it were loaded.
2) Always keep your firearm pointed in a safe direction! In selecting a safe direction, you must also take into consideration that a bullet can ricochet or glance off any object it strikes, and that bullets can penetrate walls, ceilings, floors, and windows.
3) Keep your finger out of the gun’s trigger guard and off the trigger until you have aligned the gun’s sights on a safe target and you have made the decision to fire! By keeping your finger completely outside the trigger guard until you have aimed at the target, you guarantee that any shots you fire will go safely in the direction of your intended target.
4) Always be certain that your target and the surrounding area are safe before firing! Remember that a bullet can travel as much as several miles, so you should be certain of what your bullet could strike before you pull the trigger. Never fire at a movement, a noise, a flash of color, or a rustling bush without positively identifying your target.
Ammo Purchasing
By purchasing from DS Arms either online or over the phone, you affirm that you:
Are at least 21 years of age.
This ammunition is legal for you to own/ possess in your state or municipality.
Have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one year.
Have never been adjudicated as mentally defective or been committed to a mental institution.
Have never been a fugitive from justice, an unlawful user of any controlled substance.
Have never been dishonorably discharged from the Armed Forces.
Are a U.S. citizen and have never renounced his or her US citizenship.
Have never been convicted of a misdemeanor crime of domestic violence.
Are not currently subject to a court order that restrains you from harassing, stalking, or threatening an intimate partner or child.
State Shipping Restriction
Illinois: We must have your FOID and State ID on file
Connecticut: We must have your ACE or Pistol Permit and State ID on file
Chicago, Illinois: No Ammo without a FFL
County Cook, Illinois: No Ammo without a FFL
Los Angeles, California: No Ammo without a FFL
Massachusetts: No Ammo without a FFL
New York (State): No Ammo without a FFL
Oakland, California: No Ammo
San Francisco, California: No Ammo without a FFL
Sacramento, California: No Ammo without a FFL
Washington D.C.: No Ammo without a FFL
Apo & EPO Address: No Ammo
PO. Boxes: No Ammo
Payment
You can pay for your order by credit or debit card, check and money order; all checks will be held for 10 business days before merchandise will be shipped. We currently accept payment from all major credit card companies. Payment information is taken at the time your order is placed but you will not be charged until your order is processed for shipping. Payment is received in US Dollars only.
Delivery
It is our goal to ship all orders within 2-3 business days after the order is placed. However, due to seasonal demand and/or market fluctuation, shipping times may vary. Items will be delivered via the delivery method chosen at the time of purchase. If for some reason an item is not available, we will contact you directly as soon as possible to make arrangements for future delivery or provide you the option to receive a refund or credit on the item.
If your order contains a lower receiver, there may be an extended period of time needed to process your order as we acquire or update your selected FFL. Your delivery time frame may change depending on how long this process takes. To speed up this process, you may have your FFL submit their paperwork via email to ffl@dsarms.com or fax 847-277-7259.
International Shipping and Orders
Many items that DS Arms offers can NOT be shipped out of the country. DS Arms does not accept international orders placed via our web store, if you place an order online with either an international billing or shipping address it will be cancelled. For questions regarding international orders please contact customerservice@dsarms.com
International Traffic in Arms Regulations (ITAR) / Export Regulations
Many items offered on www.dsarms.com fall under the jurisdiction of the International Traffic in Arms Regulations (ITAR), and are subject to the export control laws of the U.S. Government. Export or retransfer of any of these products by any means to any foreign end user, or for any other end use, whether in the U.S. or abroad, without the written approval of the U.S. Department of State, is prohibited.
The sale, transfer, transportation, or shipment outside of the U.S. of any product prohibited or restricted for export without complying with U.S. export control laws and regulations, including proper export licensing, documentation or authorization, is strictly prohibited and may result in civil penalties and/or constitute a federal crime. DS Arms Inc. will not engage in any transaction that requires the illegal export of any products and will not assist directly or indirectly with the illegal export or re-export of any products.
Warranty
DS Arms offers a limited lifetime warranty that all parts, accessories & firearms we manufacture be free from material or manufacture defect. We fulfill our commitment to this warranty with a very simple Repair or Replace policy. We are able to maintain this warranty with only a few guidelines; your warranty may be voided is you shoot steel cased ammunition in your FAL Rifle, your warranty may be voided if you are working on your DS Arms product yourself and inadvertently damage or break something, and lastly if you have any unauthorized or unqualified gunsmith or person(s) work on your DS Arms product. Remember, you purchased a DS Arms Product and we want you to be happy with it. There is no reason to send any DS Arms product to an outside unauthorized gunsmith with or without an accredited gunsmith degree. Why go to someone who will charge you for something that DS Arms will cover at no cost. Should you have a question about or an issue with a DS Arms Product please reach out to our customer service staff, M-F 8:30 to 5:00 CST. at 847-277-7258 or via email at customerservice@dsarms.com
Return Policy
Refund amounts for all returns for merchandise and firearms will be determined by DS Arms after a final evaluation of the returned goods. The refund amount shall not be more than the original sale price of the item by DS Arms. Should you wish to send an item back for refund, the refund is at the sole discretion of DS Arms. DS Arms does not refund shipping costs or fees in any way as these costs & fees are not controlled by DS Arms.
DS Arms reserves the right to determine what IS and what is NOT warranty work. If a firearm is sent in for warranty inspection and it is found that the issues are not due to material or manufacture defect a customer service representative will contact you to go over options.
All FIREARMS and PARTS being shipped to DS Arms for either gunsmith work or warranty inspection MUST have a Return Merchandise Authorization (RMA) number, established by calling us at (847) 277-7258, before sending the merchandise back.
If you are looking to send a firearm in for warranty inspection you must first contact our customer service department at 847-277-7258. At that time our customer service department MAY provide you with a return UPS shipping label for the firearm in order for it to come back for warranty inspection. If you do NOT contact DS Arms and receive a RMA number and send a firearm to us DS Arms will NOT refund any return shipping fees incurred by the shipper.
General Policy
All items returned must be in new, unused condition including all packaging contents. A 10% restocking fee applies to orders being returned to the original payment method. Original shipping charges are non-refundable and returnee is responsible for return shipping. We do not accept returns on used, blemished (purchased as blem), or custom engraved/laser etched items. Attempted returns on non-refundable items will be sent back at the shipper’s expense.
Contact & Return Address
If you have any other questions or concerns, please contact us.
customerservice@dsarms.com
Phone: 847-277-7258
Fax: 847-277-7259
DSA Inc.
27996 W Industrial Ave.
Unit # 3
Lake Barrington, IL. 60010
DISCLAIMER: “GLOCK” is a federally registered trademark of GLOCK, Inc. and is one of many trademarks registered by GLOCK, Inc. and GLOCK Ges.m.b.H. Neither D.S. Arms, Inc. nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.m.b.H. The use of “GLOCK” on this page is merely to advertise the sale of products compatible with GLOCK pistols, parts, or components. For genuine GLOCK, Inc. and GLOCK Ges.m.b.H products and parts visit www.glock.com.